Sigemart Return & Exchange Policy
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1. Faulty or Defective Products:
- "If you receive a product that is faulty or defective, please contact us within 6 days of receiving your order."
- "We will offer a repair, replacement, or full refund, depending on the nature of the defect and product availability."
- "To process a return for a faulty product, you must provide proof of purchase."
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2. Misleading Product Information:
- "If the product you receive does not match the description on our website, you may return it for a full refund or exchange."
- "Products must be returned in their original condition and packaging."
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3. "Change of Mind" Returns (Optional):
- "For your convenience, Sigemart may offer returns or exchanges for products that are not faulty or defective, within 6 days of purchase."
- "Products must be unopened, unused, and in their original packaging."
- "Please note that certain products, such as [list any exclusions], may not be eligible for 'change of mind' returns."
- "Any refund given for change of mind returns, may be given in the form of store credit."
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4. Return Process:
- "To initiate a return or exchange, please contact our customer service team at +971509567471."
- "We will provide you with instructions on how to return the product."
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"You are responsible for the cost of return shipping, unless the product is faulty or defective."
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5. Refunds:
- "Refunds will be processed within 6 days of receiving the returned product."
- "Refunds will be issued to the original payment method."
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6. Exclusions:
- "Certain products, such as Groceries and inners, may not be eligible for returns or exchanges."
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7. Contact Information:
